IntroductionHotels are amongst the most visible and important aspects of a country's infrastructure which is very diverse and global. This Industry is inextricably linked to the tourism industry which in turn has fuelled the growth of hotel industry. In recent years the government has taken several steps to boost travel and tourism, which have benefited the hotel industry.
The hotel industry is not as glamorous as it appears to be from the outside. There is a lot of hard work involved in managing a successful hotel. And this is true even for the doorman who ushers the guests in and the management makes sure that he is courteous and pleasant as he is the first representative of the hotel that any guest is going to meet. There are instances where even people in managerial positions have to roll up and pitch in case of shortage of housekeeping staff. One cannot afford to remain complacent and expect the guest to return to your hotel anyway. Each employee in this industry needs to realize that the guest is the `king'. Making his stay enjoyable is our duty. Guest satisfaction alone guarantees successful clientele. To achieve this personalization of services is a great tool.
Catering and Hotel industry plays a significance role in the overall economic growth of the country. With the rapid industrial growth and promotion of tourism, the catering and hotel sector is booming and offering job prospects. There are chains of hotels which operate internationally providing scope of a career throughout the world. With the growth of hotel industry propelled by foreign and domestic tourism and business travel, the demand for well trained quality personnel too has grown impressively. The diversity of experience in hotel management is greater than in any other profession. Hotel industry involves combination of various skills like management, food and beverage service, housekeeping, front office operation, sales and marketing, accounting. Today, the rise in corporate activity as well as the wish to travel on holiday has made the hotel industry a very competitive one.
There is lot of lucrative and interesting openings various for the hotel management career. They can be employed in a wide range of departments like
• Front office.
• House keeping.
• Food and Beverages.
• Engineering/ Maintenance.
• Sales and Security.
• Hotel & Restaurant management
• Airline Catering and Cabin Services
• Club management
• Cruise Ship Hotel Management
• Hospital administration and catering
• Hotel and Tourism Associations
• Forest Lodges
• Guest Houses
• Institutional Management
• Catering departments of railways, banks, armed forces, shipping companies etc.
• Hotel and catering institutes
• Chefs & Cooks.
• Concierge and Banquets.
• Event Managers.
Mohan Singh Oberoi can be aptly termed as the father of the Indian hotel industry. Rai Bahadur Mohan Singh Oberoi was among the first to recognize the potential of the tourism industry, its ability to contribute to India's economic growth and generate direct and indirect employment. He worked tirelessly to put Indian hotel industry on global tourism map. M.S. Oberoi was born on August 15, 1898, in the erstwhile undivided Punjab, now in Pakistan. He did his early schooling in Rawalpindi and completed his graduation from Lahore. In 1922, to escape the epidemic of Plague, he came to Shimla, and got a job of front desk clerk, at The Cecil Hotel at a salary of Rs 50 per month. M.S. Oberoi was a quick learner and shouldered many additional responsibilities along with the job of desk clerk. M. S. Oberoi's diligence prompted Mr. Clarke to request Mohan Singh Oberoi to assist him when he acquired Clarkes Hotel. At the Clarkes Hotel, M.S. Oberoi gained first hand experience in all aspects of hotel operations.
In 1934, M.S. Oberoi acquired The Clarkes Hotel from his mentor, by mortgaging his wife's jewelry and all his assets. In 1938, he signed a lease to takeover operations of the five hundred rooms Grand Hotel in Calcutta, which was up for sale following a cholera epidemic. In 1943, Rai Bahadur Mohan Singh Oberoi, acquired the controlling interest in the Associated Hotels of India (AHI) which owned the Cecil, and Corstophans in Shimla, the Maidens and the Imperial in Delhi, and a hotel each in Lahore, Murree, Rawalpindi and Peshawar. He thus became the first Indian to run the largest and finest hotel chain. In 1959, The Oberoi Group became the first group to start flight catering operations in India. In 1965, M.S. Oberoi opened the first modern, five star international hotels in the country, The Oberoi Intercontinental, in Delhi. In 1966 he established the prestigious Oberoi School of Hotel Management, recognized by the International Hotel Association in Paris. In 1973, The Oberoi Group opened the 35 storey Oberoi Sheraton in Mumbai. Rai Bahadur M.S. Oberoi was the first to employ women in the hospitality sector. Today, The Oberoi Group owns or manages 37 luxury and first class international hotels in seven countries.
M.S. Oberoi was elected to the Rajya Sabha in 1962 and in 1972. He was also elected to the Lok Sabha in 1968. M.S. Oberoi was recipient of many awards and honours. In 1943, he was conferred the title of Rai Bahadur by the British Government. Other honors include admission to the Hall of Fame by the American Society of Travel Agents (ASTA); Man of The World by the International Hotel Association (IHA) New York; named by Newsweek as one of the "Elite Winners of 1978" and the PHDCCI Millennium award in 2000. M.S. Oberoi was honored with Padma Bhushan in 2001.
M.S. Oberoi passed away on May 3, 2002 at the age of 103.
In 1988 Fritz arrived in Sydney and introduced the "Swiss" style of hotel management training by developing the Blue Mountains Hotel School.
The concept of the Blue Mountains Hotel School was then used to develop other hotel schools worldwide which led to the formation of the ORION Hotel Schools
Horoscope - Career for Zodiac Signs
If you are ready to take up this career which has a wide scope for employment then just check out these sun signs which would best suit this industry.
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